If you are located outside of the United States, and in particular, in the European Economic Area (“EEA”), Switzerland, the United Kingdom (“UK”), Brazil or Canada, you may have various rights in relation to the processing of your Personal Information, subject to exceptions and limitations provided by local law, including:
- Right of access – The right to confirm whether we process Personal Information about you and to access such Personal Information.
- Right to rectification – The right to correct any inaccurate or incomplete Personal Information.
- Right to erasure (‘right to be forgotten’) – The right in certain circumstances to delete Personal Information about you that we process.
- Right to restriction of processing – The right in certain circumstances to request that we restrict processing your Personal Information.
- Right to data portability – The right to receive your Personal Information in a structured, commonly used and machine-readable format.
- Right to object – The right in certain circumstances to request that we stop processing your Personal Information.
- Automated Decision Making – The right not to be subject to a decision based solely on automated processing, including profiling.
Submitting a Data Subject Request
Data subject requests should be made to privacyoffice.mailbox@energytransfer.com. Please note that we may request additional information from you to confirm your identity and ensure that you are entitled to access the relevant Personal Information.
You also have the right to lodge a complaint with the competent data protection authority (in the country where you habitually reside, where you work or where an alleged infringement occurred) if you think that the processing of your Personal Information carried out by us infringes privacy laws applicable to you.
Legal Bases on Which We Use Your Personal Information
We rely on the following legal bases when we process Personal Information about individuals in jurisdictions where such legal bases are required, including the EEA, Switzerland, the UK, Brazil and Canada.
- Contractual Necessity: When we enter into a contract directly with you, we process your Personal Information on the basis of the contract to provide you with products and services and to prepare, enter into, perform, and manage the contract. We may not be able to provide you with all our products and services if we do not process your Personal Information for these purposes.
- Consent: We rely on your prior consent, where required, to (i) send you marketing communications related to our products and services and (ii) store cookies on your device for statistical and advertising purposes. In this regard, please note that you have the right to withdraw your consent at any time (without calling into question the processing previously carried out) by sending a request at the contact details specified at the end of this Notice.
- Legal Obligations: We also process your Personal Information to comply with the legal obligations of your country to which we are subject, namely laws, regulations, codes of practice, guidelines or rules applicable to us, and to respond to requests from, and otherwise communicate with, competent public, governmental, judicial or other regulatory authorities of your country.
- Legitimate interests, unless overridden by your interests or fundamental rights and freedoms: In addition, we process Personal Information based on our legitimate interests, which consist of (i) administering and improving the performance of our Sites; (ii) improving our products and services; (iii) ensuring the authentication and security of accounts, including detecting and investigating violations of our terms and policies; (iv) complying with other countries’ laws and responding to requests from, and otherwise communicating with, competent public, governmental, judicial or other regulatory authorities; (v) meeting our corporate and social responsibility commitments and (vi) protecting our and our customers’ rights, property or security. You have the right to be informed about how we have assessed that it is in our legitimate interest to collect your Personal Information for these purposes by sending a request at the contact details specified at the end of this Notice.
International Data Transfers
The Company may transfer Personal Information to the United States for the purposes referred to in this Notice and to other Company affiliates located worldwide in accordance with applicable law. If you are a resident of a country within the European Union or are otherwise accessing our Sites from outside the United States of America, by using our Sites or obtaining our products or services or and providing your Personal Information, you hereby explicitly acknowledge and agree to (i) the transfer of such information to the United States and (ii) the collection, use and disclosure of your Personal Information in accordance with this Notice. If you do not agree with this transfer, collection, use, or disclosure, please do not use our Sites.
For the purpose of providing our services, we rely on certain affiliates and service providers also located in the United States, and this may mean your Personal Information may be transferred to the United States.
When your Personal Information is transferred from your country (outside the United States), including the EEA, Switzerland, or the UK or Brazil to another recipient located in a country whose legislation has not been recognized by the applicable authority (e.g., the European Commission, the Federal Data Protection and Information Commissioner, the Information Commissioner’s Office, the Brazilian Data Protection Authority) as having an adequate level of protection (such as the United States), we ensure that the transfer is governed by the applicable standard contractual clauses. If you would like further information in this respect, please contact us at the contact details specified at the end of this Notice.
Per the GDPR, you have the right to lodge a complaint with the Data Protection Authority (DPA).
The Data Protection Commission (DPC) in Ireland can be contacted by
email: info@dataprotection.ie or call (01) 765 01 00 or 1800 437 437.
The Dutch Data Protection Authority (DPA) can be contacted by
email: FG@autoriteitpersoonsgegevens.nl or call (+31) (0)70 8888 660.